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Company Overview

 

For over 56 years, Fontana Pharmacy has been a trusted name in Jamaica, serving communities with quality products and exceptional service. With a strong presence across the island, we offer not only pharmaceutical services but also an extensive selection of gifts, beauty products, household essentials, home décor, stationery, toys, and more.

Our commitment to convenience is reflected in our complementary services, including WhatsApp prescription, online shopping, home delivery, and full-service business centers.

As of 2023, Fontana Pharmacy operates seven locations across Jamaica, with Portmore being the newest addition to the chain. These locations include Barbican, Mandeville, Montego Bay, Ocho Rios, Savanna-la-Mar, Waterloo, and now Portmore.

In January 2025, Fontana Pharmacy announced the acquisition of Monarch Pharmacy, adding four new locations: Sovereign Centre, Loshusan Plaza, and Tropical Plaza in Kingston, as well as Sovereign Village in Portmore. 

Behind our continued success is our strong, committed, and dedicated team that puts our customers' needs first, delivering excellent service to ensure the full Fontana Pharmacy shopping experience. With over 500 employees across our locations, Fontana Pharmacy remains Jamaica’s leading pharmacy chain, dedicated to serving our customers with excellence.


 

Our History

 

Over fifty years ago, Bobby and Angela Chang opened a shop that is today Jamaica’s Leading Pharmacy Chain.Their first shop, destroyed by fire, turned out to be a blessing in disguise, as it had an impact beyond Jamaica and even reached international territory.When the Changs were informed that a shopping center in Mandeville had some available shops, they applied for four. After reaching an agreement with the shopping center's owner, the Changs’ journey with Fontana began.Born to a Jamaican woman and Chinese man, the businessman acquired his entrepreneurial skills at a young age. Despite the setback of his first shop, he and his wife remained resilient and determined. The inspiration for the name of the business came to Chang from a nearby fountain and the birth of his sixth child, Anne. He cleverly incorporated part of the word "fountain" and his daughter's name to create "Fontana." Today, Anne is the CEO of the establishment.

Our Vision

 

To deliver Jamaica’s most exceptional shopping experience by offering the finest variety, the best value, and the friendliest service. We commit to customer satisfaction, employee engagement, best practices, and continuous innovation. Our core principles are respect for all, family values and community involvement.

Our Mission

To be leaders in retail best practices and customer service. To improve the health and happiness of our customers by providing the finest selection of quality products for the entire family within a comfortable shopping experience.

To deliver a customer-focused culture backed by employee growth, collaboration, and innovation. Through our commitment to excellence and integrity, we strive to create a better future for ourselves, our stakeholders, our communities, and Jamaica.

 

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    Years of Operation

    Reaching over fifty years in business is a remarkable achievement that requires a combination of strategic vision, adaptability, resilience, and a commitment to excellence in all aspects of operations.
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    Stores

    Our 7 store locations are strategically positioned to serve you better, offering convenient access to our products/services across Jamaica. Each store is designed with your needs in mind, providing a welcoming atmosphere and knowledgeable staff ready to assist you
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    Customer Satisfaction

    At Fontana Pharmacy, our top priority is customer satisfaction. With over 50 years of experience, we are committed to delivering exceptional products/services and personalized tailored experiences.

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